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Need A Bit Of Help? We’re Here For Ya!

First, before you send us a support ticket below… make sure you’ve checked our Help Tutorials on this site.  Usually, 8 out of 10 questions people have are answered in one of our tutorials. So, click the “Tutorials” link at the top of this page, and type in what you’re looking for in the search box. (We appreciate you checking the tutorials first!)

Here are some quick links to common questions people have:

  • Having issues with your website showing up on your domains? It’s likely an issue with your CNAME settings. See this tutorial
  • Trying to find out how to change the colors on your website? See this tutorial


Please Sign in to your Carrot account to open a member support ticket.

Not a member yet? Send us a note over here.

Can’t find your answer in the tutorials? Start a chat with us from any page on our site using the blue chat button, and we’ll get back to you as soon as we can!