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Carrot CRM – How to Clear Browsing Data

johnpatrick   Written by johnpatrick    Last updated on

Introduction

Clearing the browser’s storage data helps in clearing the cache and reloading Carrot CRM and InvestorFuse accordingly if certain sections or areas are not loading properly. The process varies by browser, and we’ve included the most common browsers used in this guide below.

Steps for Carrot CRM

Steps for InvestorFuse

For Carrot CRM

Chrome

Clear Site Data

  1. Go to this URL: chrome://settings/content/all?searchSubpage=crm.carrot.com
  2. Click 🗑️ the trash can icon

Firefox

Clear Site Data

  1. Click the menu button  ☰ and select Settings.
  2. Select Privacy & Security on the left.
  3. In the Cookies and Site Data section, click Manage Data
  4. Select anything InvestorFuse-related, and select Remove Selected
  5. Click Save Changes

Microsoft Edge

Clear Cache and Cookies

  1. At the top-right, click More . . .  >  Settings  > Privacy, search, and services.
  2. Under Clear browsing data, select Choose what to clear
  3. Choose a time range from the Time range drop-down menu
  4. Choose the types of data you want to clear
  5. Select Clear now

Clear Local Storage

  1. Click More …
  2. Click More tools > Developer Tools
  3. Select Application
  4. Double-click Local Storage
  5. Right-click on the URL
  6. Clear

Clear Site Data

  1. Select Application
  2. Click Storage
  3. Click Clear Site Data

Safari

Clear Cache and Cookies

  1. Click Safari and then Preferences
  2. Select Privacy and then click Manage Website Data.
  3. Select Remove All and then Remove Now
  4. Go to Preferences
  5. In the Preferences window, click the Advanced tab and mark Show Develop menu in menu bar as checked
  6. Select Develop in the menu bar on the top of the screen and click Empty Caches

InvestorFuse

Chrome

Clear Site Data

  1. Go to this URL: chrome://settings/content/all?searchSubpage=if3
  2. Click 🗑️ the trash can icon

Firefox

Clear Site Data

  1. Click the menu button  ☰ and select Settings.
  2. Select Privacy & Security on the left.
  3. In the Cookies and Site Data section, click Manage Data
  4. Select anything InvestorFuse-related, and select Remove Selected
  5. Click Save Changes

Microsoft Edge

Clear Cache and Cookies

  1. At the top-right, click More . . .  >  Settings  > Privacy, search, and services.
  2. Under Clear browsing data, select Choose what to clear
  3. Choose a time range from the Time range drop-down menu
  4. Choose the types of data you want to clear
  5. Select Clear now

Clear Local Storage

  1. Click More …
  2. Click More tools > Developer Tools
  3. Select Application
  4. Double-click Local Storage
  5. Right-click on the URL
  6. Clear

Clear Site Data

  1. Select Application
  2. Click Storage
  3. Click Clear Site Data

Safari

Clear Cache and Cookies

  1. Click Safari and then Preferences
  2. Select Privacy and then click Manage Website Data.
  3. Select Remove All and then Remove Now
  4. Go to Preferences
  5. In the Preferences window, click the Advanced tab and mark Show Develop menu in menu bar as checked
  6. Select Develop in the menu bar on the top of the screen and click Empty Caches