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Carrot Help Center

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Frequently Asked Questions

How do I start building my website?

Every journey begins with a single step, and yours should begin with a clear strategy to help you reach your goals. Then, you’ll want to add a new site and select the type of site that best fits your needs. You can follow the handy checklist found in your dashboard, or check out our Getting Started tutorials.

How can I customize & edit my site?

Want to edit your site’s colors, add an image or video, or change the overall look of your website or layout of your pages? Carrot’s Visual Editor is a drag-and-drop tool that makes it easy to edit your Carrot site. You can use pre-built blocks to embed videos, add testimonials, or insert a paragraph.

How can I utilize SEO and evergreen marketing?

SEO and evergreen marketing are strategies that can pay off big over the long-term, helping you attract and convert high quality prospects 24/7. It often takes 4-12 months to see significant results from SEO improvements, but once you get going, SEO and evergreen marketing can generate leads for months and years in the future.

How can I attract & convert more leads to my website?

Once you’ve launched and dialed in the content and SEO of your Carrot site, it’s time to find ways to attract & convert more leads and deals. Evergreen marketing (SEO) can take some time, so we suggest launching paid ads (PPC or Facebook Ads) to accelerate results.

I need help managing my Carrot account!

Whether you need to update your membership, change your credit card billing details, or add a new user so that your VA can edit your site, we’ve got you covered! Check out our tutorials on editing your site settings and billing & account management.

CTR, SEO, “Evergreen Marketing”… What do all these words mean?

You may hear some marketing terms that we use at Carrot that may seem unfamiliar to you. Check out Carrot’s Glossary to learn about the most common terms we use to talk about our website platform and what they mean.

More Resources

Carrot Community

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Carrot Marketplace

Browse our in-house Carrot services, trusted vendors, and industry-best resources.

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Carrot Blog

Read the latest news and strategy, listen to the CarrotCast Podcast—and more!

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Need More Help?

Speak with Carrot Support

Our team’s here to help! If you can’t find what you need, please let us know.

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