Domain Setup

Adding or Editing CNAME Records

*You may find your registrar’s support team asking for an “IP Address” to attach the domain name. We use a cname record to attach domain names because using IP Addresses means a systems servers must remain the same and ours do not and flux with incoming traffic and other updates. To ensure domain names always work, please use a cname to attach the domain to your site. 

*If you have a custom email, this process will likely disconnect the email. Please be sure to check with your registrar to ensure it continues to work after this update.

The following is done within


  1. Log in to your account and click My Account at the top.
  2. Click my domains in green, on the left.
  3. Click on the domain name you wish to create a CName record for.
  4. Click DNS Records on the left.
  5. Here you will create the cname record:
    • Change the drop-down menu Type to CName, set the Host field to www, and then enter into the answer field. Then click the blue Add Record button.

 Once the records are created, the domain should be pointing to the web server within 24 hours.

If you have trouble configuring your CName records, we can add them for you. Please enter details in the form below to get started.

To redirect your base domain, follow the guide here.

Add a forward on the domain, that goes to the domain with www. in front ie.

Enter these options:

on Domain, enter @
Forwards To – your domain with http://www. in front of it
Type – Redirect

Then Click Add Forwarding. You’re done.

Want us to do it for you?

We’re ready to support you any time
right here in your browser:

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