Introduction
Signatures are blocks of text automatically appended to the end of an email message. They typically include the sender’s name, title, company, contact information, and sometimes a logo or social media links.
If enabled, signatures will be automatically included whenever you send a text message or email through the Activity and Communications log. This is a good way to make the communications personalized so contacts know exactly who they are talking to.
Text Signature
Our texting provider requires we send a Sender ID on every message you send to a contact. We have pre-generated a text signature that includes your name and team name. You can adjust the signature and set it so the signature goes out every time. In the past we added the option to send the signature out only for the very first text message, however based on recent Twilio regulation changes we are required to send the signature out with every text message so that option is currently unavailable.
1. Click the Profile Icon above your profile picture
2. Select My Settings
3. Click Signatures
4. Input your text signature. This is pre-filled by the generated signature but you can replace it with your own
5. Select whether to send the signature the first time you reach out to a contact or every time (currently the only option here is to select Every Message)
Email Signature
The email signature will always be sent with your outgoing email messages.
Input your email signature. This section is auto-save so there’s no need to save it.
Conclusion:
Signatures serve several purposes: they provide essential contact details, reinforce brand identity, and can convey professionalism. Additionally, they can include legal disclaimers or promotional content, enhancing communication and ensuring recipients have the necessary information to follow up search the Help Center or speak to our Support Team in Live Chat.