To receive invoices, they must be manually emailed by our team. You can request those on this page's form.
Accounts and Billing Tutorials
How to add users, update account information, change subscription, cancel, etc.
10 tutorials in this category
Do you need to place a temporary hold on your account? Complete this form for the team to review.
Want to have a site go to another person's active account. As an owner, you'll need to confirm this ownership transfer by submitting a request on this page's form.
Here's 3 steps to accessing past chats you've had with the Carrot team.
You can add multiple people to a site without giving them access to the main account for billing. Dive into the steps to make that happen.
Cancellations must be made within your account to verify ownership. Here's the steps and links to do so.
Can't login to your account or need to change the password? Learn how here.
Want to change your membership level, add on additional sites, or add Agent or Investor Carrot? Here's how you can do so.
This page dives into the user roles that can be assigned to any user you are adding to your site.
Here's how you can update your password without sending a reset link.