Attaching a Custom Domain

In this tutorial, we’ll lead you down the path of attaching your custom domain to your Carrot site! Attaching your domain to your site is what makes your site viewable to the public on the internet.

A custom domain is needed, domains are sold by licensed domain-providing services. If you do not own a domain yet and are looking for a reputable site to purchase your domain from, we strongly recommend Namecheap since they’re so easy to work with! Learn more about best practices for purchasing a domain

Want us to connect the domain for you? We’d be happy to!

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Step 1: Navigating to the Settings > Domains area

  1. Sign into your Carrot account and click the green “+ Add Custom Domain” button that appears on your active website. An example of this is shown below:

Clicking this button will take you to the Settings > Domains area of your Dashboard. This is where you will be able to connect the domain 🙂

Step 2: Insert your Domain Name into the “Add Your Domain” field

  1. Type your domain name into the “Add Your Domain” text field, then hit the “Save Custom Domain” button.


Step 3: Add DNS Settings for Your Domain

This is the part of the tutorial where the steps you’ll need to follow become dependent on the site which you purchased the domain from! For example, if you purchased your domain from the domain provider GoDaddy, you’re next steps will look a bit different than if you had purchased your domain from Namecheap, Google Domains or 🙂

For less generic steps, see our specific and detailed tutorials for your registrar below:

NameCheap  |  GoDaddy  |  Network Solutions  |  1&1  | | Hover

However, we do have some generic steps you can attempt to follow if you don’t see your domain provider in the list above. These are the generic steps that you would follow for most registrars such as Namecheap, GoDaddy, Google Domains, and more so that they work for as many providers as possible. The verbiage found on each platform will vary, but the instructions should be applicable all the same!

  • Navigate to the “DNS Settings/Overview” for the domain you are connecting.
  • From within this area, find and click on the “Add a CNAME” option
  • For “alias”, “type”, or “name” add the characters: www
  • For “host”, “address”, or “points to”, input:

Still need help? Please scroll to the end of this tutorial and start a conversation with us.

Important Notes:

  1. You may find your registrar’s support team asking for an IP Address to attach the domain name. However, we use a CNAME record (not an IP Address) to attach domain names. This is because using IP Addresses means a system’s servers must remain the same, and ours do not. To ensure your domain name works with Carrot, please use a CNAME record to attach the domain to your site. 

2. If you have a custom email, this process will likely disconnect the email. Please be sure to check with your registrar to ensure it continues to work after this update.

Step 4: Your SSL Will Automatically kick in

Your SSL is simply what makes your Carrot website read as secure.

Carrot automatically puts one on your site when you sign up, so there’s no need for you to do anything to get it on your site. It can take up to 24 hours before it applies to your site, but it’s usually pretty quick. People will still be able to see your site before it kicks in as well, so at this point, you don’t even have to wait to drive traffic to your new site!

Stuck deciding on a good domain name?

Check out our blog post, “7 factors of a great domain name for real estate investing sites

Here’s another great blog post on “how to choose the right real estate domain name

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